Belmont Public Safety Communications & 911 Operational Summary

Statistical Information

  • 24 hour a day/365 day a year Communications Center
  • 10 years experience on average per Dispatcher (three with 20 years service or more)
  • 3,652 calls received via Belmont's 911 System in 2024
  • 150,000 calls on average received via 10-Digit Phone System yearly (Does not include calls to/from internal police and fire extensions, town hall extensions and interdepartmental phone systems)
  • 20,505 Calls for Service logged in Computer-Aided Dispatch (CAD) Computer in 2024

Primary Equipment

  • 911 Telephone System
  • 7-digit Police and Fire Phone System
  • Computer-Aided Dispatch (CAD) System
  • Primary Radio Terminal
  • Secondary Radio Systems
  • Registry of Motor Vehicles/NCIC Computer System
  • Digitizer Fire Alarm Box System
  • Mobile Data Terminal (MDT) System
  • Hospital Status Monitor via Internet Link